Warranty Coverage (Only Ultra Series™):
Our Ultra Series™ pet beds are covered by a comprehensive warranty to ensure your satisfaction. The warranty covers the memory foam mattress for a period of 2 years from the date of purchase against any sagging due to manufacturing defects.

Exclusions:
This warranty does not cover damages resulting from normal wear and tear, misuse, accidents, or unauthorized alterations. Specifically, damages caused by:

  • Pet Behavior: Including but not limited to dog bites, pet bites, scratching, or other destructive behaviors.
  • Accidents: Such as spills, cuts, or other unintended incidents.
  • Misuse: Any use of the product outside of its intended purpose.
  • Unauthorized Alterations: Modifications or repairs attempted by anyone not authorized by our company.

Our Commitment:
We proudly stand behind our products, which are manufactured in our own factory using the highest quality, sustainable materials approved by CentiPUR-US, WPA, PETA, and APPA. This commitment ensures that our pet beds meet stringent standards for safety, performance, and environmental responsibility.

Making a Warranty Claim:
If you believe your pet bed is experiencing an issue covered by this warranty, please contact our customer service team at care@pawsiclawsi.com. To expedite your claim, please have your proof of purchase and photographs demonstrating the issue ready.

Disclaimer:
This warranty is exclusive and in lieu of any other warranty, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. Our liability under this warranty is limited to the replacement or repair of the defective product at our discretion.

We value your trust in our products and are committed to providing exceptional customer service. Thank you for choosing Pawsi Clawsi (A Creator's Dream) for your members of the family.