Shipping Policy: Our free shipping policy guarantees swift processing, with most of the orders typically processed on same day, placed by 2pm local time or next day if placed after 2pm. Once processed, your order will be shipped, with shipping times ranging from 3-7 business days for delivery in Contiguous US. We use UPS, USPS and Fedex as our shipping partners. Once shipped, we will send you the tracking information through the provided email. Should you have any queries or concerns regarding shipping, please don't hesitate to contact our customer support team for assistance.

Refund Policy: Our refund policy ensures hassle-free returns within 60 days from the date of receipt, offering peace of mind to our valued customers. Please note that the purchaser is responsible for the shipment of the product, and all associated shipping costs. Refunds will be processed and credited to the Pawsi Clawsi Wallet, providing a convenient way to manage your funds. The amount refunded to your wallet can be utilized for future purchases within a period of six months, offering flexibility and convenience. We strive to ensure a seamless shopping experience and are committed to your satisfaction.

For optimal maintenance of your dog's bed, start by using a brush to effectively remove any accumulated hair. When it's time for a thorough clean, simply unzip the cover and wash it in the washing machine at a gentle temperature, ideally set to 30°C (86°F), to ensure the fabric's longevity. Remember to avoid ironing the cover to prevent any potential damage. While spot cleaning can address minor stains, regular washing remains crucial to uphold overall cleanliness and hygiene standards, ensuring your pet’s sleeping space stays fresh and inviting.